MEMBERSHIP TERMS & CONDITIONS

Billing: Memberships are direct debited fortnightly or monthly via Ezidebit. All members are required to keep an active credit/debit card on file to be used for membership payments

Refunds: Payments will not be refunded if already processed. Memberships are non- transferrable.

Membership holds: 

  • Memberships can be put on hold for a period of 2-3 weeks twice in a calendar year.

  • Holds are for the purpose of injury, illness or holidays.

  • Hold request form must be submitted at least 7 days prior to the commencement date.

  • Membership holds must be submitted via our online membership hold form.

 

Notice for cancellation: There are no cancellation fees. Cancellations require 2 weeks notice and must be submitted via email. NB: Once a membership has been cancelled, any new memberships will be subject to price changes in accordance with the current membership rates.

 

Ezidebit Fees: If your scheduled payment fails, EziDebit charges a $21.90 fee for every failed transaction. Unfortunately this is not something we can control, so we encourage you to please schedule your payments for a date where you expect to have funds in the account and speak with your bank or credit card company to amend any issues. Failed payments will be re-processed the following day. More than two failed payments will result in suspension of membership.

The onus is on the member to ensure they have accurate debit information on file, as well as an email address to receive communications from Wodify, EziDebit and Torian related to their account.

CONTACT US

EMAIL US IF YOU HAVE ANY QUESTIONS
INFO@CROSSFITTORIAN.COM
40 MAYNE RD 
BOWEN HILLS

©CROSSFIT TORIAN 2018 ABN: 66 169 711 273 

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