The TORIAN Tribe Has Spoken! 🔥
Thank you for your feedback via our Members survey!
We’ve had a great range of comments and suggestions to help us better understand the changing needs of our amazing community and your overall satisfaction rate is at a very positive 8.5 out of 10 ⭐️
Based on the feedback, we're very proud to be doing an excellent job overall but we understand there's always room for improvement.
Rest assured we’ll be implementing a lot of changes off the back of the results and your suggestions, and the team will continue working hard to create the best environment for you to achieve your health and fitness goals.
As always there are some easy wins, some challenging ones and some that are out of the realms of possibility for a small business, sorry we can’t put a lap pool and tanning beds on the mezzanine, although we'd be a fan of both!
First cab off the ranks is the hotly contested Saturday morning class schedule...
The winner is the 6:30 & 7:30 option at 54% to 46%, however with the introduction of the new Saturday gymnastics classes and taking in to account additional comments we’ve come up with a solution for the early birds and those who like a sleep in.
The Saturday class schedule is now as follows:
· 6am CrossFit
· 7am Gymnastics (beginner / intermediate)
· 8am CrossFit (babysitting)
· 9am Gymnastics (intermediate / advanced)
Q5. What are your 2 main training goals?
Thank you for your continued support and we look forward to touching base again soon!